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Legal document, Cookies & Trackers

Cookie Policy

Last updated:

This Cookie Policy explains how Mealio SAS (hereinafter “Mealio”) uses cookies and similar technologies on the platform accessible at https://mealio.fr. It is drafted in accordance with the recommendations of the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés, CNIL) and the provisions of Article 82 of the French Data Protection Act (loi Informatique et Libertés).

2. Types of cookies used

Mealio uses four categories of cookies, depending on their purpose and the level of consent required.

2.1 Strictly necessary cookies

Always active

These cookies are essential to the operation of the Platform. In particular, they enable navigation on the site, the use of its essential features and the security of transactions. Their placement does not require your prior consent (Article 82 of the French Data Protection Act, exemption).

NamePurposeDuration
__sessionMaintaining the user session after loginSession (browser close)
csrf_tokenProtection against CSRF (Cross-Site Request Forgery) attacksSession
mealio_authAuthentication and keeping you logged in (remember me)30 days
cookie_consentStoring your cookie consent preferences13 months
cart_idIdentifying the current shopping cart7 days
__stripe_sidStripe session identification for payment processingSession
__stripe_midStripe machine identifier for fraud prevention1 year

2.2 Analytics and audience measurement cookies

Consent required

These cookies allow us to measure our site's traffic, understand how visitors use it and improve its performance. The data collected is aggregated and anonymized. They are placed only with your prior consent.

NameIssuerPurposeDuration
_gaGoogle AnalyticsUnique visitor identifier to distinguish users2 years
_ga_XXXXXXXXGoogle Analytics 4Maintaining Google Analytics 4 session state2 years
_gidGoogle AnalyticsDistinguishing users (daily identifier)24 hours
_gatGoogle AnalyticsThrottling the request rate to Google servers1 minute
mealio_perfMealioInternal measurement of performance and page load times (first-party)Session

Google Analytics is configured with IP address anonymization (IP masking) enabled. Browsing data is therefore processed anonymously and does not allow you to be directly identified.

2.3 Functional and personalization cookies

Consent required

These cookies enhance your experience by remembering your preferences and personalizing the display of the Platform. They are not essential to the operation of the service but improve its usability.

NamePurposeDuration
mealio_themeStoring the theme preference (dark/light)1 year
mealio_langStoring the preferred interface language1 year
mealio_addressStoring your usual address6 months
mealio_recentStoring your recently viewed restaurants30 days
mealio_filtersStoring your search filters (cuisine, rating, price)Session

2.4 Marketing and advertising cookies

Consent required

These cookies allow us to offer you advertisements and promotions matching your interests, measure the effectiveness of our marketing campaigns and limit the number of times the same advertisement is shown to you. They are placed only with your explicit consent.

NameIssuerPurposeDuration
_fbpMeta (Facebook)Conversion tracking identifier for Facebook/Instagram ads3 months
frMeta (Facebook)Ad targeting and measurement of ad performance3 months
IDEGoogle DoubleClickDisplaying personalized ads and measuring Google Ads conversions1 year
test_cookieGoogle DoubleClickChecking that the browser accepts cookies (technical test)Session

3. Third-party cookies

Some cookies on our site are placed by third parties. Mealio has no direct control over these cookies. We encourage you to review the privacy policies of these third parties for more information.

Google Analytics

Analytics

Audience analytics tool by Google LLC (United States). Collects anonymized browsing data to measure the site's performance.

Privacy policy →

Stripe

Essential

Secure payment provider. Places cookies necessary to secure and process banking transactions.

Privacy policy →

Meta (Facebook / Instagram)

Marketing

Advertising conversion tracking pixel on Meta social networks. Placed only with your explicit consent.

Privacy policy →

Google Ads / DoubleClick

Marketing

Google targeted advertising tool. Measures the effectiveness of advertising campaigns. Placed only with your consent.

Privacy policy →

4. Managing your consent

On your first visit to the Mealio site, an information banner presents the different categories of cookies used and asks for your consent for non-essential cookies. Your choice is stored for a maximum of 13 months, in accordance with CNIL recommendations.

You can change your cookie preferences at any time by clicking the “Manage cookies” button in the site footer. You can accept or refuse each category of cookies independently.

Withdrawing your consent

You can withdraw your consent to non-essential cookies at any time, without affecting the lawfulness of processing based on consent carried out before such withdrawal. Withdrawing consent has no retroactive effect.

5. How to manage cookies through your browser

Independently of our consent management tool, you can configure your browser to accept or refuse cookies, or to be alerted before a cookie is placed. These settings are available in your browser's preferences or options.

Google Chrome

Settings → Privacy and security → Cookies and other site data

Official instructions →

Mozilla Firefox

Settings → Privacy & Security → Cookies and Site Data

Official instructions →

Apple Safari

Preferences → Privacy → Manage Website Data

Official instructions →

Microsoft Edge

Settings → Cookies and site permissions → Manage and delete cookies

Official instructions →

Opera

Settings → Advanced → Privacy & security → Site settings → Cookies

Official instructions →

Safari (iOS/iPadOS)

Settings → Safari → Privacy & Security

Official instructions →

Warning

Disabling certain cookies may affect the operation of the Mealio Platform. In particular, disabling essential cookies prevents the use of basic features such as logging into your account or placing orders.

6. Tools to disable third-party cookies

You can object to the placement of third-party cookies directly with the following organizations:

Google Analytics

Google Analytics opt-out browser add-on

Access →

Google Ads / DoubleClick

Google ad preferences manager

Access →

Meta (Facebook / Instagram)

Facebook ad settings

Access →

Your Online Choices (EDAA)

European platform to opt out of advertising cookies from many players

Access →

Network Advertising Initiative (NAI)

Bulk opt-out tool for advertising cookies from NAI members

Access →

7. Data collected by cookies and its processing

Data collected via cookies is processed in accordance with our Privacy Policy. Analytics data is pseudonymized or anonymized as soon as possible. It is never sold to third parties.

Data collected via marketing cookies may be transferred to recipients located outside the European Union (Google LLC, Meta Platforms Inc.), governed by the Standard Contractual Clauses approved by the European Commission.

8. Contact and complaints

For any question regarding our use of cookies or to exercise your rights, you can contact our Data Protection Officer:

DPO, Mealio SAS

42 Rue de la Tech, 75011 Paris, France

Email: dpo@mealio.fr

If, after contacting us, you believe that your rights are not being respected, you can lodge a complaint with the CNIL (www.cnil.fr).